Shipping policy
Shipping Destinations
We currently ship to all 50 states within the United States, including Alaska and Hawaii.
- Excluded Areas: We do not ship to U.S. territories, APO/FPO addresses, P.O. Boxes, or international destinations.
- If you live outside our active shipping areas, please contact our customer service team to inquire about potential accommodations.
Processing & Shipping Time
- Processing Time: Orders are processed within 1–2 business days (Monday through Friday, excluding major U.S. holidays). Orders placed after 6:00 PM ET on Friday, or during weekends/holidays, will begin processing on the next business day.
- Shipping Time: Once processed, standard delivery within the contiguous United States takes 3–6 business days. Deliveries to Alaska and Hawaii may require additional transit time. (Note: Shipping time estimates do not include the processing period).
Shipping Cost & Carriers
- Shipping Cost: We offer Free Standard Shipping on all orders with no minimum purchase required. No hidden fees or handling charges will be added at checkout.
- Carriers: We partner with a reliable carrier network including USPS, UPS, FedEx, and DHL. The carrier is selected automatically based on your address and package dimensions to ensure the fastest delivery. You will receive your assigned carrier details in your shipping confirmation email.
Tracking & Support
- Order Tracking: Once shipped, you will receive an email containing a tracking number and a direct link to track your package in real time.
- Incorrect Address: Please review your shipping address carefully. We are not responsible for delays or non-delivery due to incorrect addresses. If you notice an error, contact us immediately at info@trendnestt.shop. We can only update the address if the order has not yet shipped; once shipped, packages cannot be rerouted.
- Order Issues: If your package is lost, damaged, or significantly delayed, please contact us at info@trendnestt.shop so we can investigate with the carrier.
Contact Us
For any questions regarding your shipment, please reach out to us:
- Trade Name: ALL THINGS PLUSH LLC
- Email: info@trendnestt.shop
- Phone: +1 (315) 925-5569
- Physical Address: ALL THINGS PLUSH LLC, 203 E Jefferson St, Syracuse NY 13202, United States